Amazing stay every thing is beyond from reception to the pools the restaurant is wonderful
Especially hospitality and amazing of clair she made my morning’s w her wonderful smile
Gayla at conceriage she is so friendly and amazing
Cenxueer
家庭出遊
兩張大床房 禁菸
入住於2025年07月
1.0
評價於:2025年08月08日
噩夢的存在!
酒店必須四點後才可以Check in
提前需要付款100美金,等到四點後給了我們設備間上面的房間,非常吵。我要求換房。酒店告知一個小時後才能給我房間。我們衹能在酒店餐廳湖邊等房間。誰知 我們的嬰兒小推車被莫名其妙的扔進湖裡,偷走了我們的汽車鑰匙,而我們進去房間已經晚上六點多。酒店沒有給予任何幫助。警察也是見怪不怪!
鑰匙被偷,導致汽車無法啟動,哪裡都去不了。第二天我們租車回到幾百公里以外的家。第三天我老公再開租的車,八小時回酒店取鑰匙,第四天再把自己車開回來。全家旅行變高速競技。人累半死,買了一個教訓。不會再去。
訪客用戶
家庭出遊
特大床房 禁菸
入住於2025年10月
4.0
評價於:2025年10月15日
Everything was good... lots to do.. good banana muffins.. beds were comfortable. Nice big room
Had two rooms booked and for some reason both of them were right beside the service elevator on each floor. I think this hotel gives 訂房網站.com customers the less desirable rooms, not to mention the light was burned out on the bathroom mirror as well in one room.
The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.
訪客用戶
家庭出遊 湖景兩張大床房 禁菸
入住於2025年10月
5.0
超讚
評價於:2025年10月13日
Amazing stay every thing is beyond from reception to the pools the restaurant is wonderful
Especially hospitality and amazing of clair she made my morning’s w her wonderful smile
Gayla at conceriage she is so friendly and amazing
Cenxueer
家庭出遊 兩張大床房 禁菸
入住於2025年07月
1.0
評價於:2025年08月08日
噩夢的存在!
酒店必須四點後才可以Check in
提前需要付款100美金,等到四點後給了我們設備間上面的房間,非常吵。我要求換房。酒店告知一個小時後才能給我房間。我們衹能在酒店餐廳湖邊等房間。誰知 我們的嬰兒小推車被莫名其妙的扔進湖裡,偷走了我們的汽車鑰匙,而我們進去房間已經晚上六點多。酒店沒有給予任何幫助。警察也是見怪不怪!
鑰匙被偷,導致汽車無法啟動,哪裡都去不了。第二天我們租車回到幾百公里以外的家。第三天我老公再開租的車,八小時回酒店取鑰匙,第四天再把自己車開回來。全家旅行變高速競技。人累半死,買了一個教訓。不會再去。
訪客用戶
家庭出遊 特大床房 禁菸
入住於2025年10月
4.0
評價於:2025年10月15日
Everything was good... lots to do.. good banana muffins.. beds were comfortable. Nice big room
Had two rooms booked and for some reason both of them were right beside the service elevator on each floor. I think this hotel gives 訂房網站.com customers the less desirable rooms, not to mention the light was burned out on the bathroom mirror as well in one room.
The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.
大奧卡納根度假區萬豪德爾塔酒店
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家庭出遊 兩張大床房 禁菸
入住於2025年02月
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家庭出遊 湖景豪華特大床房(帶梳化床)
入住於2025年06月
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